About the Role
We are a Christian non-profit organization seeking a Front Office Administrator to serve as the first point of contact for visitors, donors, and staff while ensuring smooth day-to-day operations of the office. This role combines administrative support, bookkeeping, and a commitment to upholding the organization’s mission and values. The ideal candidate is organized, detail-oriented, and passionate about serving in a Christ-centered environment.
Requirements
Qualifications:
Administrative Skills
Proven experience in office administration, reception, or a similar role.
Strong organizational skills with the ability to multitask and prioritize effectively.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and office equipment.
Bookkeeping Skills
Experience with bookkeeping software (e.g., QuickBooks or similar).
Knowledge of accounting principles, including accounts payable/receivable and reconciliations.
Attention to detail and accuracy in financial record-keeping.
Personal Attributes
Alignment with the organization’s Christian mission and values.
Friendly, welcoming demeanor with a heart for serving others.
Integrity, discretion, and professionalism in handling confidential information.
Proactive, self-motivated attitude with a willingness to learn and grow.
General Requirements
o High school diploma or equivalent required; additional technical training or certifications preferred.
o Minimum of 2 years of experience in office administration or bookkeeping.
o Alignment with the church’s mission, vision, and values.
o Valid driver’s license and reliable transportation.
o Ability to lift up to 10 pounds and work in various environmental conditions.
Professional Characteristics
To excel in this role, the Front Office Administrator should demonstrate the following professional characteristics:
1. Strong Organizational Skills
Ability to manage multiple tasks, prioritize effectively, and maintain a well-organized office environment.
Attention to detail in administrative and bookkeeping responsibilities to ensure accuracy and efficiency.
2. Effective Communication
Clear and professional verbal and written communication skills for engaging with staff, donors, volunteers, and stakeholders.
Active listening skills to understand and address the needs of others.
3. Financial Acumen
Proficiency in bookkeeping and financial management, including handling accounts payable/receivable, payroll assistance, and financial reporting.
Ability to maintain accuracy and confidentiality in financial tasks and donor records.
4. Proactive Problem-Solving
Initiative to anticipate needs, address challenges, and identify ways to improve office processes.
Resourcefulness in finding solutions for operational or administrative issues.
5. Technological Proficiency
Competency with office software such as Microsoft Office Suite (Word, Excel, Outlook).
Familiarity with bookkeeping software (e.g., QuickBooks) and donor management systems.
Comfort with using modern office equipment and basic IT troubleshooting.
6. Professionalism and Integrity
Dependable, trustworthy, and able to handle sensitive information with discretion.
Upholds high ethical standards in all financial and operational practices.
7. Interpersonal Skills
Friendly, approachable demeanor to create a welcoming environment for visitors, staff, and donors.
Collaborative attitude to work effectively with a diverse team.
Patience and grace in interactions, reflecting Christian values.
8. Adaptability and Flexibility
Ability to adjust to changing priorities or unexpected needs in a dynamic office environment.
Willingness to take on additional tasks as required to support the team and mission.
9. Commitment to Mission and Values
Alignment with the organization’s Christian mission and a personal commitment to serving in a Christ-centered environment.
Passion for advancing the mission through both operational excellence and personal interactions.
10. Leadership and Initiative
Confidence to take ownership of administrative and financial responsibilities.
Ability to guide and support volunteers or junior staff when needed.
Aspects of person or performance that would warrant dismissal or discipline:
o Dishonesty
o Unwillingness to perform
o Inability to perform at required level (incompetence)
o Inability to recognize, comply or align with company goals, standards, etc.
o Unreliability
About the Ministry
Wings of Grace Ministries is a faith-based organization dedicated to empowering the next generation through a unique combination of aviation training, biblical principles, and mentorship. Our mission is to inspire teens to become better decision-makers, grow in their faith, and reach new heights in both their personal lives and professional aspirations.
Through our comprehensive program, teens as young as 13 and 14 are introduced to the world of aviation, gaining hands-on experience that equips them with the skills and confidence to work toward earning their private pilot’s license. At the heart of our program is a commitment to servant leadership, community involvement, and spiritual growth, helping participants develop a strong moral compass rooted in Christ.
Our mentorship program fosters a supportive environment where teens are guided by experienced professionals and compassionate leaders. In addition to aviation training, participants engage in Bible studies, character-building lessons, and community service projects, allowing them to grow as individuals while making a positive impact on others.
Whether it's through flying high in the sky or serving those in need on the ground, Wings of Grace Ministries is passionate about shaping the next generation of leaders who are driven to serve, lead, and soar to new heights.